Shipping
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Postage and packing is free within the UK for orders over £15. Please contact me prior to purchase for international shipping costs
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Limited Edition Original Prints will be expertly packaged and delivered by Royal Mail within 5 - 10 working days. Items are usually sent within 5 days, however there are occasions when I am away from the studio on business
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Items will be sent via Second Class Royal Mail
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Should you require something more urgently than the delivery times noted, please contact me as I can usually accommodate
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Due to the fragile nature of glass, I am unable to post framed prints. Please get in touch if you would like to find out what artwork I currently have framed. If you would then like to purchase we can arrange a time for pick up from my studio
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Refunds
Printing is a handmade process and as each print is unique some variation in colour will naturally occur.
I am happy for you to return items that do not meet your expectations, if returned in perfect condition. Please email me within 14 working days of receipt to arrange return. The buyer will be responsible for postage and careful packaging.
No returns will be accepted after 14 days.
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Please contact me directly by email studio@annamatyus.co.uk
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